Privacy Policy

Information We Collect

We collect information that is necessary to provide our services, maintain account security and comply with regulatory requirements. This includes personal details you share during registration and account verification, such as your name, date of birth, email address, telephone number and residential address. We also process financial data required to complete deposits, withdrawals and other transactions.

Technical information is gathered automatically when you visit or use our platform. This may include your IP address, browser type and version, device operating system, access times, pages viewed and general usage patterns. We do not collect sensitive personal data beyond what is required for identity verification and responsible gaming purposes.

How We Use Your Personal Data

Your personal data allows us to create and manage your account, process financial transactions, verify your age and identity, and deliver customer support when needed. We also use it to personalise your gaming experience, inform you about new features or offers that match your preferences, and analyse platform performance to make improvements.

Additionally, we may use the data for security and fraud prevention, to meet legal and regulatory obligations, and to promote responsible gambling practices. We only process your information for purposes that are legitimate and proportionate to our relationship with you.

Sharing Your Information

We do not sell your personal data to third parties for marketing or any other commercial purpose. Information may be shared with carefully selected service providers who assist in operating our platform, including payment processors, identity verification partners, hosting providers and customer support organisations. All such partners are required to maintain appropriate security standards and may only use the data for the specific purposes we instruct.

We may also disclose information where required by law, for example to licensing authorities, regulators or law enforcement agencies when we have a legal obligation to do so. In the unlikely event of a business sale or merger, your data would be transferred under equivalent privacy protections.

Cookies and Similar Technologies

Our website uses cookies and comparable tracking technologies to enhance functionality, remember your preferences and understand how players interact with our services. These technologies help us maintain a smooth user experience, analyse site traffic and improve security.

You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may limit some features of the platform. We clearly distinguish between essential cookies required for the site to function and optional ones used for analytics and personalisation.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, misuse or disclosure. These measures include encryption of sensitive information, secure servers, access controls and regular security reviews. While no system can guarantee complete security, we continuously work to maintain a high level of protection for the information we hold.

Your Rights

You have the right to request access to the personal data we hold about you, to ask for corrections if any details are inaccurate, and in certain circumstances to request deletion or restriction of processing. You may also object to processing based on legitimate interests or withdraw consent where that is the legal basis for our use of your data.

To exercise these rights, please contact our customer support team. We will respond to your request within the timeframes required by applicable law and will verify your identity before disclosing any information.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal and regulatory obligations. Retention periods vary depending on the type of data and the purpose for which it was collected. Once the need for retention ends, we securely delete or anonymise the information.

Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices, technology or legal requirements. The latest version will always be available on this page, and we recommend that you review it periodically. Where changes are material, we will make reasonable efforts to notify you through our website or other appropriate channels.

By continuing to use our services after any updates, you acknowledge that you have read and understood the revised policy.